Privacy Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, and phone number.
• Payment information (processed securely through third-party payment systems – we do not store full credit card details).
• Feedback and communication you provide via forms, surveys, or email.
• Website usage data such as IP address, browser type, device information, and pages visited (collected via analytics and cookies).

2. How We Collect Information

We collect personal information when you:

• Subscribe to our newsletter or promotional offers.
• Provide feedback or complete a survey.
• Browse our website, where cookies and analytics tools may automatically collect data.

3. How We Use Your Information

Your information is used to:

• Respond to your enquiries and provide customer service.
• Send updates, promotions, or event information (only if you’ve opted in).
• Improve our website, services, and customer experience.
• Meet legal, regulatory, or security obligations.

4. Disclosure of Information

We may share your information with:

• Service providers (e.g. booking systems, email marketing tools, payment processors) who assist in delivering our services.
• Regulatory or law enforcement authorities when required by law.

All third-party partners are required to handle your data in accordance with privacy and security obligations.

5. Cookies and Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. Cookies do not personally identify you but help improve site functionality and performance.
You can manage or disable cookies through your browser settings.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure.
All personal data is stored securely, and access is limited to authorised staff and trusted partners.

7. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us. We’ll respond in accordance with Australian privacy laws.

8. Direct Marketing

We may send you occasional marketing emails or SMS messages about special offers or events – but only if you’ve opted in. You can unsubscribe at any time using the link provided in our communications.

9. Links to Other Website

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date at the top of this page.e to time. Any changes will be posted on our website with the updated date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Macelleria Bondi
182 Campbell Parade, Bondi Beach NSW 2026
Email: team@macelleriabondi.com 
Phone: +61 473 947 834